Look out for an email from us letting you know your order is ready.
Pick it up within 72 hours and enjoy!
When can I pick up my purchase?
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your purchase will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.
What information do I need to pick up my order?
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.
Where do I go when I arrive?
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.
How long will the store hold my order for?
You have up to 72 hours to pick up your order. You can reach out to the store directly if you need to request an extension.
I can't pick up my order right away. Can I request an extension?
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.
How can I cancel or return my order?
In most cases, we cannot cancel or change an order once placed as processing begins immediately. All items are final sale— no returns or exchanges are accepted for those items.